Send a message         
Back

Privacy Notice

In compliance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations, Transportes Turísticos Feraltar S. de R. L. de C. V. (hereinafter, “Feraltar”), with address at Calle 24, Manzana 76, Lote 11, Local B, Col. Supermanzana 96, C. P. 77535, Benito Juárez, Cancún, Quintana Roo, is responsible for collecting your personal data, the use given to them and their protection.

Personal data we collect

In Feraltar we collect the following personal data from our customers, suppliers and users:

  • Full name
  • Address
  • Your e-mail address
  • Telephone number
  • Official identification number
  • Payment information (in case of acquiring our products or services)

All personal data we collect will be treated confidentially and will only be used for the purposes described in this privacy notice.

Transfer of personal data

In Feraltar we do not transfer your personal data to third parties, unless it is necessary to fulfill the purposes described in this privacy notice or when there is a legal obligation to do so.

ARCO Rights

You have the right to Access your personal data in our possession, as well as to Rectify them in case they are inaccurate or incomplete, Cancel them when you consider that they are not required for any of the purposes stated in this Privacy Notice, Oppose the processing of them for specific purposes (ARCO Rights), as well as to revoke the consent you have given us for the processing of your personal data.

To make use of these rights, you must submit a written request at our address, previously indicated in this Privacy Notice, or by sending an email to contact@feraltar.com.

Changes to the privacy notice

Feraltar reserves the right to make changes or updates to this Privacy Notice at any time, in order to comply with new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices.

These modifications will be available to the public through our website: www.feraltar.com and in our offices.

Date of last update: April 11, 2025